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AI Phone Assistant Guide
Customer-facing documentation hub for onboarding, setup, integrations, operations, and troubleshooting.
What this page is for
This section is for regular business users who want to set up and run their AI phone assistant without technical knowledge.
Quick navigation (by goal)
| Goal | Primary doc | App page |
|---|---|---|
| First-time setup | Setup Checklist | Instruction |
| Connect POS | POS Integrations | POS |
| Connect appointments | Appointments Integrations | Appointments |
| Fix notifications | Notifications and Order Monitor | Notifications |
| Fix call forwarding | Call Forwarding and Phone | Phone |
| Billing issues | Billing and Subscription | Billing |
Start here
If you only read one page, read Setup Checklist, then keep Troubleshooting open while you configure.
By goal
First-time setup
- Getting Started
- Setup Checklist
- Business Info and Instructions
- Hours and Availability
- Call Forwarding and Phone
Connect POS
- POS Integrations
- POS app page: https://ai.i118.com/app/pos
Connect appointments
- Appointments Integrations
- Appointments app page: https://ai.i118.com/app/appointments
Fix notifications and app setup
- Notifications and Order Monitor
- Notifications app page: https://ai.i118.com/app/notifications
Fix call forwarding
- Call Forwarding and Phone
- Phone app page: https://ai.i118.com/app/phone
Billing and account issues
- Billing and Subscription
- Billing app page: https://ai.i118.com/app/billing
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