Profile and Account
Manage your account settings, email preferences, and contact support.
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Overview
The Profile page shows your account information and provides access to account management and support contact.
Open this page at: ai.i118.com/app/profile
Account information
- Display Name — shown read-only on this page
- Email Address — shown read-only on this page
To update your name, email address, password, or enable multi-factor authentication, click Account Settings. This opens the account management portal in a new tab where you can make all changes.
Email subscription
If you previously unsubscribed from marketing or informational emails, click Resubscribe to Emails to opt back in.
This only affects marketing and informational emails. Transactional emails (billing receipts, subscription notices) are always sent regardless of subscription preference.
Support contact
Before reaching out to support, check these self-help resources — most issues have documented solutions:
- FAQ — answers to frequently asked questions
- AI assistant — use the AI chat on this documentation site for instant answers
- Troubleshooting — step-by-step fixes for common problems
If the issue isn't resolved, our support team is available to help with setup questions, billing issues, and technical problems.
Last updated 1 week ago
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